Refund Policy

Last updated: June 2026

We want you to be satisfied with your purchase of Ultimate Volume Booster Pro ("UVB Pro"). If you are not happy with your Premium subscription or license, please review our refund policy below.

1. Refund Eligibility

Refund requests may be considered under the following conditions:

  • Time Window: Refund requests must be submitted within 7 days of the original purchase date (for one-time/lifetime purchases) or within 7 days of the most recent billing cycle charge (for recurring subscriptions).
  • Technical Issues: The Extension does not function as described on your supported browser and operating system, and our support team is unable to resolve the issue.
  • Not as Described: The Premium features materially differ from what was advertised on our website or Chrome Web Store listing at the time of purchase.
  • Duplicate Charge: You were charged more than once for the same subscription period or license.

2. Non-Refundable Cases

Refunds will generally not be granted in the following situations:

  • Change of Mind: You decided you no longer want the Extension after trying or using the Premium features.
  • Incompatibility: Your browser or operating system is not supported, and this was clearly stated on our website or Chrome Web Store listing prior to purchase.
  • License Sharing: You shared your license key or subscription with others in violation of our Terms of Service.
  • Expired Window: The refund request is submitted more than 7 days after the qualifying charge.

3. How to Request a Refund

To submit a refund request, please contact us via our Contact page or through the support portal linked from our Chrome Web Store listing. Please include:

  • The email address used for the purchase.
  • The date of purchase or the most recent charge.
  • The plan type purchased (Monthly, Yearly, or Lifetime).
  • Your order/transaction ID or receipt from Polar.sh.
  • A brief description of the reason for the refund request.

4. Processing Time

We aim to review and respond within 3 to 5 business days. If approved:

  • The refund will be processed to the original payment method.
  • It may take 5 to 10 business days for the refund to appear in your account.
  • Your Premium access will be revoked once the refund is processed.

5. Subscription Cancellation

You may cancel a recurring subscription (Monthly or Yearly) at any time by contacting our support team. Your Premium access remains active until the end of your current billing period, and no further charges will be made after cancellation.

6. Chargebacks

We strongly encourage you to contact us before initiating a chargeback with your bank. Chargebacks filed without first contacting us may result in immediate revocation of your Premium access and license.

7. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions about this Refund Policy, please reach out through: